Terms of Service

Introduction

Welcome to Nomi's AI Companion Service. These Terms of Service describe how Nomi ("we", "us", or "our") collects, uses, and discloses information through our AI Companion Service used for chronic pain management support (the "Service"). Your use of the Services is subject to this Policy and our Terms of Use.

Service Provided "As Is"

While every effort is made to ensure that the content of the Service is accurate, they are provided 'as is'. To the full extent permitted by law, the Company makes no warranties or representations as to the accuracy, timeliness or completeness of the information contained in the Service. Nothing on the Service shall be taken as rendering professional advice. The Company does not warrant that the services that make the Service available will be error, bug, or virus free. It is your sole responsibility to make adequate provision against such threats.

Medical Disclaimer

The information on the Service is intended as and should not be used to replace specific professional medical advice (including advice on diagnosis, treatment, or prevention of any medical condition) or for any therapeutic purpose. You acknowledge and agree that the Service is an AI companion and information service only. The Company is not responsible for any diagnosis, treatment plan, or other medical or therapeutic services. If you have any health-related concerns, are seeking medical advice, or questions about your medical condition, you should always consult a qualified healthcare professional before acting on or following any information or material provided on the Service. You acknowledge and agree that it is your responsibility to consult your healthcare professional before using any of the information on the Service (especially - but not only - if you have an eating disorder, diabetes, high or low blood pressure, cholesterol issues, underlying heart conditions, or are pregnant or trying to conceive). At times the Service will provide you with recommendations. These recommendations are provided for informational and support purposes only, not these recommendations. They are not provided as medical or professional advice or opinion. They naturally do not consider factors such as your medical history, and you should use your own advice and consult your healthcare professional. To the full extent permitted by law the Company hereby avoids liability and/or responsibility for any adverse outcomes that might arise, directly or indirectly, from any recommendations on the Service.

Limitation of Liability

The Company, including its employees, agents, and sub-contractors, shall not be responsible or liable for any direct, indirect, special, exemplary, incidental, consequential, punitive, or other loss, costs, expenses or damages of any kind, or any damages whatsoever. This is including but not limited to, those resulting from loss of profit, loss of contract, goodwill, data or information, loss of savings, business opportunities or revenue, whether or not advised of the possibility of such damage whether out of contract, tort (including negligence), breach of statutory duty, or otherwise, or under any other legal basis for liability. Any implied terms, conditions or warranties are excluded to the full extent permitted by law. The total liability for any and all implied terms, conditions or warranties are contained in legislation that cannot be excluded, such term, condition or warranty will be deemed to be included, however, the Company's liability under such term, condition or warranty including (or repairing, replacing or supplying or paying for the repair, replacement or supply of) goods equivalent to the goods to which the breach relates, or re-supplying or paying for the re-supply of the services to which the breach relates. The Company's liability regarding claims for damages caused by the Company or its employees, agents, or sub-contractors (otherwise) shall be limited to the total amount of fees paid by you as a user of the Service to the extent permitted by law. Liability arising under a statute equivalent legal instrument which cannot be lawfully excluded is not excluded by these Terms of Service.

Indemnity

You agree to indemnify the Company, its employees, its officers, its agents, and its subcontractors against any third- party claims and any and all losses, expenses and damages and costs (including reasonable legal fees) suffered or incurred by us and arising out of your breach of any of these Terms of Service in your use of the Service.

Third Party Content

The Service may contain links to third party websites and services that are not owned or controlled by the Company. The Company has no control over and assumes no responsibility for any loss or damage, however caused (including through negligence) that you may directly or indirectly suffer in connection with your access to or use of any such third party websites or services available from such third party websites or services. A third party website does not constitute an endorsement or approval of that website or any product or services on that website. The Company is not responsible for the information provided is appropriate for your circumstances.

The Company does not guarantee content over Content submitted by you or other users of the Service. We are not responsible or liable for any Content submitted by any user. We do not condone or endorse any Content submitted by users and we do not take any responsibility for such Content. If misconduct of third parties on the Service may be reported by emailing the Company on support@nomihealth.co. We may in our sole discretion investigate your claim and take appropriate action if we deem necessary.